Castle Services

Committed to delivering unparalleled service and expertise.

At Castle, quality and reliability is the DNA that runs to our core. We strive for excellence in every part of our business, from manufacturing through to technical support and delivery.

As a family run business established in 1985, we understand the importance of excellent customer service in building longstanding relationships. Our business is perpetually evolving in line with innovation, but our unwavering dedication to exceptional service and expertise are the core values on which we operate. At Castle, every order is important to us whether it's a 1-litre can of paint or a 1,000-litre IBC.

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From innovation to delivery, our experienced team ensure a seamless journey

  • Dedicated Account Manager

    On becoming a Castle customer, a dedicated Account Manager is appointed to ensure our clients have a designated contact for all business-related matters.

  • In-House Technical Sales Team

    When choosing Castle, unparallelled customer service is guaranteed. Our in-house Technical team that are always on hand to provide customers with expert guidance on the best product to suit their requirements.

  • Field Technical Support Team

    Our Field Technical Support Team travel nationwide providing clients with specialised guidance and specification of our advanced coating systems.

  • Flexible and Reliable Delivery Service

    Our experienced team of ADR certified drivers are on hand to deliver your order safely and on time. Our in-house fleet operates a nationwide service five days per week, ensuring your order is managed right to your door.

  • Assistance with Bespoke Testing

    As our protective coatings are highly specialised, the team at Castle can assist customers with their individual testing requirements. This bespoke service helps us to achieve one of our main objectives of delivering an exceptional and personalised service to our clients.

  • Colour Matching Technology

    At Castle we use internationally renowned RAL, BS and NCS colour systems. Using our advanced colour matching spectrophotometer we can also create bespoke colours to match a company's corporate brand requirements.

  • Products with EPD Certification

    In keeping with our commitment to sustainability, we have obtained Environmental Product Declarations (EPDs), for several of our paints and coatings to support clients with sustainable decision-making.

  • Ongoing R&D to Develop New Products with Lower VOCs

    Our NPD experts continuously strive to refine existing products and develop new solutions with lower VOCs. Leveraging state-of-the-art technology and advanced testing equipment, our drive to develop more sustainable coating solutions ensures that Castle remains at the forefront of the paints and coatings industry.

At Castle, we pride ourselves in delivering unparalleled service and expertise, ensuring every project benefits from our commitment to innovation and sustainability.


Our network of Technical Advisors and Account Managers are on hand to support you with the technical advice and expertise needed to ensure you get the very best from our paint and coating systems.

For assistance get in touch via the link below or speak to us via the Live Chat facility at bottom of the screen.

Contact Us